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I can't upload photo to zenni optical, what should I do?

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I was trying to upload my photo to try on a pair of zenni eyeglasses. But I can not upload my photo to zenni optical, I do not know what happened. Is my photo too big so that it can not be accepted by zenni?
asked Jun 12 in Health by MacKenzie

1 Answer

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There might be some problems. Please kindly check it out that the size of the photo is too samll to upload to zenni optical. Or it might be your photo is not a JPEG, PNG or GIF. If you can not make sure what the problem it is, you could use zenni Framefit to take new photos.
answered Jun 13 by Andréa

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