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RoseGal Plus size women, stay away; sizing is off

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I was very excited to finally receive four of the five items I ordered today (I had anticipated the slow delivery based on the comments I'd seen). Sadly, despite the fact that I can wear almost any 3X right off the rack at most stores, none of the items I received came close to fitting -- not one. I couldn't even get my arm in the sleeves. I am VERY disappointed that their plus-sized items do not run true to size. I submitted my online "enquiry" (sic) and received an acknowledgment, but it's pretty clear from the way the page is set up that rosegal.com make the returns process as cumbersome as possible. I am expecting a long wait and a lot of arguing before money is restored to my credit card.
asked Jul 27, 2017 in Local Businesses by Jane C.

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