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Beds.co.uk Beds.co.uk

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CON ARTISTS - DO NOT USE beds.co.uk If I could give ZERO I would. Ordered a new divan bed from beds.co.uk. Was told the delivery company would call to arrange delivery. No phone call. Came home to find my new bed and mattress dumped in my front garden in the rain! And beds.co.uk'd got my neighbour to sign for it! I opened the packaging only to find the base damaged, the matress dirty and scuffed and the build quality of the base was so poor that the drawer was already broken before anything had been put in it!!! beds.co.uk'd also not delivered the headboard as it had been broken in transit. Obviously I got straight in touch with customer services with photographic evidence and requesting a refund. I was informed that my complaint had been passed onto the suppliers. From this point onwards I was fed lie after lie about a collection date and after tripping over the bed in my hall for a month and numerous calls to ask what was going on I finally had the bed collected and now 8 weeks later I'm STILL waiting for a refund. When I asked the customer service to speak to a supervisor or manager beds.co.uk were NEVER available. And this morning I've asked how beds.co.uk is even still operating only to be informed by the "customer service advisor" at least I've still got a job and he hung up on me. I'm not giving up on getting my money back and will be telling anyone who'll listen not to use beds.co.uk...
asked Jul 27, 2017 in Local Businesses by Lisa M.

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