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Beds.co.uk If you want peace of mind, avoid buying from this lousy bunch!

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I bought a 2000 pocket sprung mattress with memory foam from Beds.co.uk, and hands down it has been the worst mistake I've made this year. Although the mattress looked ok on receiving it and unwrapping, when you lay side by side on the on the bed, you were both thrown into the centre of the bed; bare in mind this was suppose to be pocket sprung which is developed to keep the bodies independent when laid upon! Obviously we were unhappy about this but gave it a second nights trial, and still woke up achy and unrested. The worst part is dealing with Beds.co.uk's after sales team, firstly beds.co.uk will pas you around the office , with almost insulting excuses, then there are calls for photographic evidence, that beds.co.uk don't reply to and eventually promising numerous call backs that never materialise. Even when Paypal were involved to resolve the issue, their calls for fair play were dismissed. If it wasn't For my diligence, Paypals backing, and a fantastic courier that returned it back to them with photographic evidence (Beds...will try and deny you trying to return their shoddy items) a month and a bit down the line I can finally wash my hands of these charlatans.
asked Jul 27, 2017 in Local Businesses by s K.

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