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ROMWE Poor customer service

0 votes
45 views
I agree with the reviews here 100%. romwe.com merchandise looks great on romwe.com, but romwe.com wont help you at all when it comes to customer service. Every item on here was delivered ridiculously slowly, slower than any other online merchant. I moving and I ordered some items before my birthday in two weeks and I'm not sure if the item will arrive in one week, two weeks or seven. The agents I spoke to didn't even have a solution, as if there company had no system for delayed products. If an item is out of stock just say so, don't delay it for a tenth of a year. How do romwe.com expect to keep customers? I ordered from them twice, and that was one too many. That sucks,
asked Jul 26, 2017 in Local Businesses by Elicia L.

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