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ROMWE Yuntrack says: manco - Pre-alerted; not delivered

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So I ordered some clothes on Romwe on may 20. The shipment information has received at Romwe on may 27. I did follow the whole process to my country. The last place I could see on the tracking site, was at the airport were my package was completed at the custom clearence. But then it says this: manco - Pre-alerted; not delivered. Romwe did say that my package would be delivered in 7-10 days. It is 19 days after I ordered my clothes. Right now I still hope that my clothes are coming. So Romwe, I don't know what's getting wrong but please fix this. This is my order number: RWPPZ30454
asked Jul 26, 2017 in Local Businesses by Jessica A.

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