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EyeBuyDirect I placed an order and had issues with the glasses,...

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I placed an order and had issues with the glasses, had to return. I was going to honor and buy a new pair. I sent in the originals withing 10 days along with original packing, cases and cleaning cloth. The lack of customer service and cooperation is crazy. eyebuydirect.com received my glasses but would not refund without a tracking number supplied my me, and then send me an e-mail to my e-mail asking for my e-mail address to confirm. Not a very professional company or one who seems to want to take advantage of their customers. In addition the new glasses I received the new pairs I ordered are not what I expected either, but not going to try and return these and go through with this BS again.
asked May 31, 2017 in Local Businesses by Veronica D.
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