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TideBuy Very disappointed with my buy from Tidebuy!!

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Very disappointed with my buy from Tidebuy!! Not only did it take 2months to be delivered, but also I had to pay an additional charge for custom tax when receiving the parcel. The dress I ordered does not look like the one tidebuy.com show online. The colour but mostly the material is different. It does not properly fit even though it was custom made. I will have to get it altered and pay another extra to get it right. Customer service disappeared entirely after delivery and is not responding to any of my e-mails in which I outlined the problems and also send images to prove quality issues. Phone calls are being answered but tidebuy.com refuse to take the dress back or pay a refund. I will never ever buy from Tidebuy again!! I cannot recommend Tidebuy!!
asked May 24, 2017 in Local Businesses by Anna M.

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