• Register
settingsLogin | Registersettings
Show Menu

How to cancel eyebuydirect orders?

0 votes
356 views

How to cancel eyebuydirect orders?

Searches related to cancel eyebuydirect orders
eyebuydirect customer service phone number
how long does it take to get glasses from eyebuydirect
eyebuydirect contact lenses
eyebuydirect order status
eyebuydirect shipping speed
eyebuydirect lens cutting & bevel edging
where is eyebuydirect located
eyebuydirect mailing address

asked Oct 13, 2016 in Local Businesses by smyadmin

2 Answers

0 votes
I'm trying to cancel an order and no one will respond to me. The customer service is really lacking so far and this is not a good welcome to your service. Please respond ASAP.
answered Feb 3 by moscl
0 votes
I recently purchased a pair of glasses from EBD and ended up deciding that I wanted to cancel my order a day after ordering after reading all of the negative reviews. I'm happy I did. When I tried to cancel, I initially sent an email and I was then told "What we can offer you, instead of cancelling the order, we refund you the shipping fee amounting to $5.95. I have submitted a request to refund the charge amounting to $5.95. Please be advised that it will take within 3-5 banking days to credit the money back to your account." They didn't want to cancel my order and give me a refund!! I had to tell them MULTIPLE times that I was not interested in just getting my shipping for free. I wanted a full refund. After going back and forth with different people each time, I finally just called and spoke with someone who didn't give me such a hard time with canceling. STAY AWAY.
answered Apr 18 by pris j.

Related questions

Welcome to Koees Questions and Answers, where you can ask questions and receive answers from other members of the community.
...